FAQs

PRODUCTS

How do I find my size?

This chest sizing chart can be used for the body armor on our site:

  • Small (34-36)
  • Medium (38-40)
  • Large (42-44)
  • X Large (46-48)
  • XX Large (50-52)
  • XXX Large (54-56)
  • XXXX Large (58-60)

 

For helmet sizing, please refer to this chart:

ballistic helmet sizing chart

 

Who can buy body armor?

Body armor is a safety product. It is legal in all 50 states for law abiding civilians to purchase body armor. You have the right to protect yourself and your family from harm. As a citizen of the United States you have the legal right to purchase and wear body armor for personal or professional use. 

Body Armor does not require any special paperwork or background checks. It is YOUR responsibility to determine if YOU are LEGALLY able to purchase and use body armor in your state.  

Who cannot buy body armor legally?

Convicted felons surrender their right to own body armor legally pursuant to (18 U.S.C. 931). However, felons can purchase bulletproof vests if their employer requires it and they get written permission to do so. It is the responsibility of the felon to refrain from buying body armor. They can be prosecuted if they make an illegal purchase. Retailers are not liable for what happens to body armor after it is sold.

What products are eligible for exporting?

ALL products are subject to export control: Arms Export Control Act (Title 22, U.S.C., Sec 2751, et seq.). Violations of these export laws are subject to severe criminal penalties. US export controls and may fall under ITAR or BIS regulations. It is the buyer's responsibility to obtain a proper export license.

 

RETURNS & EXCHANGES

Product returns and exchanges are accepted within 14 days of the purchase date. Contact our customer service to process a return or exchange. 

 

SHIPPING

DOMESTIC SHIPPING POLICY

Shipment processing time

All orders are processed within 0-3 business days. Orders are not shipped on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

SHIPPING RATES & DELIVERY ESTIMATES

Shipping charges for your order will be calculated and displayed at checkout

 

       

Security Pro USA does fast shipping on all orders to the continental United States. We strive to get your package to you ASAP intact and undamaged. If you require shipping outside of this area, please submit a quote for the items you require and shipping location through our quoting system. 

PAYMENTS

What payment methods are accepted?

All major credit cards are accepted. 

When will my credit card be charged?

Your online purchase will go through and your card will be charged when we have confirmed the item(s) in your order are in stock and ready to ship out. 

ORDERS

Can I get a copy of my invoice?

Yes. 

How do I check the status of my order?

You can track your order by signing into your account on securityprousa.com

How do I make a change to my order?

Contact our customer service through phone, email or online chat.

How do I cancel my order?

Contact our customer service through phone, email or online chat.